IT Support • Cybersecurity • Software Development
I combine technical problem-solving, business knowledge, and customer-focused support to help organizations maintain secure, reliable, and effective technology systems.
Professional Profile
I am an IT and cybersecurity professional with a Master of Business Administration and a Bachelor of Science in Computer Information Systems with an emphasis in Software Development from Colorado State University Pueblo.
My experience includes supporting enterprise and academic systems, troubleshooting technical issues, organizing data and reports, creating technical documentation, and helping faculty, staff, and students use technology effectively.
I have strengthened my cybersecurity skills through National Cyber League competitions, CompTIA Security+ studies, Kali Linux, Wireshark, and a home lab used to practice security testing, networking, and system administration.
I am pursuing opportunities in cybersecurity, information technology, and technical support where I can continue learning and contribute to secure, reliable operations.
Career History
Hasan School of Business · Colorado State University Pueblo
Learning, Innovating, and Networking Center · CSU Pueblo
Hasan School of Business · CSU Pueblo
Colorado State University Pueblo
Pueblo, Colorado
Global Call Center Solutions
Capabilities
Hands-On Learning
Built a personal lab environment to practice system administration, networking, security testing, troubleshooting, and defensive security concepts.
Participated in cybersecurity competitions involving cryptography, password cracking, network analysis, and web exploitation challenges.
Created written and video tutorials, resolved accessibility concerns, and supported Blackboard Ultra transitions and technology workshops.
Organized institutional data, supported operational reporting, and contributed to regional economic development research and administrative projects.
Academic Background
A business and technology education built around problem-solving, software development, data, and organizational leadership.
Colorado State University Pueblo
Graduate education in business strategy, organizational leadership, analysis, and decision-making.
Emphasis: Software Development • Minor: Business Administration
Pueblo Community College
Studying core cybersecurity concepts, threats, vulnerabilities, secure architecture, operations, and risk management.
Completed competition challenges involving cryptography, password cracking, network analysis, and web exploitation.
Outside of Work
While technology is a big part of my life, I also enjoy spending time outdoors, learning new things, and exploring everything Colorado has to offer.
As a Colorado native, I love making the most of every season. In the warmer months, I enjoy paddleboarding, camping, visiting the Great Sand Dunes, and taking scenic trips around the state. During the winter, I enjoy snowboarding and spending time in Colorado's mountains.
I also love spending time with my dachshund. When I am indoors, sewing is one of my favorite hobbies because it gives me a creative outlet and lets me turn ideas into useful, handmade projects.
These interests reflect qualities I bring to my professional life as well: curiosity, adaptability, patience, creativity, and a willingness to keep learning.
Let’s Connect
I am interested in opportunities in IT support, cybersecurity, and technology operations.
Outside of my professional career, I enjoy building and growing small businesses that combine creativity, technology, and customer service. These ventures have strengthened my leadership, organization, marketing, financial, and operational skills.
I founded and operate Chandler Bakery Co., a self-serve gluten-free bakery cart in Pueblo, Colorado. I manage business operations, branding, inventory, budgeting, food safety compliance, customer service, product development, and social media marketing.
I also own Chandler Design Co., an e-commerce business specializing in handmade sewn products, including tote bags, book sleeves, and custom accessories. I oversee product design, sewing, photography, Etsy storefront management, digital marketing, order fulfillment, inventory, and customer communication.
What these ventures taught me